Return & Exchange Policy

Return & Exchange Policy – ZEHVARA

At ZEHVARA, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to assist you.

Returns

  • Returns can be requested within 7 days of receiving your order.

  • Products must be:

    • Unused and unwashed

    • In original condition

    • With original tags and packaging attached

Non-Returnable Items

The following items cannot be returned:

  • Sale or discounted items

  • Used, washed, or damaged products

  • Customized or altered items

Exchange Policy

We offer exchanges for:

  • Incorrect size

  • Damaged items

  • Wrong product delivered

Exchange requests must be submitted within 7 days of delivery.

Refund Policy

  • Refunds are processed after inspection of the returned product.

  • Approved refunds may take 5–10 business days to complete.

  • Shipping charges are non-refundable.

Damaged or Incorrect Orders

If you receive a damaged or incorrect item, please contact us with:

  • Your order number

  • Clear product images

  • Description of the issue

Return Shipping

Customers are responsible for return shipping costs unless the item received was defective or incorrect.

Contact Us

For returns, exchanges, or support:

Website: www.zehvara.com
Email: info@zehvara.com

Thank you for shopping with ZEHVARA.